Privacy Policy

1. Introduction

MirrorGlassFrame ("we," "us," or "our") is dedicated to preserving the confidentiality of your personal data. This Privacy Policy outlines the manner in which we gather, utilize, reveal, and protect the information belonging to individuals when they visit our website mirrorglassframe.sbs or utilize our yacht hiring services.

Utilizing our offerings indicates your acquiescence to the data practices inscribed in this document. We adhere to pertinent privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional relevant privacy laws in Canada.

2. Collected Data

2.1 Identifiable Information

We capture information that you deliberately submit to us when you are:

• Reserving a yacht hire
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing our web-based forms
• Engaging in surveys or promotional events

The information collected includes:

• Your name and contact details (including email, telephone number, and address)
• Billing information (safely processed via external service providers)
• Preferences and specifications related to yacht chartering
• Emergency contact data
• Health-oriented specifics or dietary constraints (if shared by you)

2.2 Information Collected Automatically

Our website, upon your visit, automatically gathers certain details pertaining to your device and how you interact with the site:

• IP address along with geographic data
• Type and version of your web browser
• Site navigation and duration of visit on our website
• Origin sites before visiting ours
• Device specifics (model, screen size, etc.)

2.3 Cookies and Similar Technologies

For the purpose of augmenting your experience on our website, we employ cookies and analogous tracking methodologies. They allow us to:

• Preserve your user preferences
• Analyze site engagement and functionality
• Deliver content tailored to your interests
• Enhance the services we offer

Your preferences regarding cookies can be managed via your web browser's settings or through our website's cookie acceptance feature.

3. Usage of Personal Data

We deploy the information we accrue for:

• Fulfilling Services: Assist with yacht charter services, manage bookings, and liaison regarding your booking details
• Client Support: Tackle your inquiries and provide aid
• Transactions: Oversee payments and handle accounting
• Security and Safety: Confirm the security of our operations and impede deceptive acts
• Outreach: Dispatch promotional materials and updates provided you've given consent
• Site Enhancement: Study interaction patterns and augment website functionality
• Laws and Regulations: Ensure compliance with legal requisites

4. Divulgence and Sharing of Information

Your personal information is not subject to sale, exchange, or rental to third parties. Your data may be shared under these scenarios:

4.1 Collaborating Service Providers

We may divulge information to service providers we trust, who facilitate in payment processing; website upkeep and support; electronic mail marketing; data analytics and performance tracking; and client service assistance.

4.2 Legal Obligations

Upon lawful requirement or to conform to legal process, court directives, exigencies, or to investigate possible fraudulent or unlawful deeds, your data may be divulged.

4.3 Business Changes

Should mergers, acquisitions, or sales of business assets occur, your data may become part of the assets transferred.

5. Security of Data

To shield your personal data against unauthorized entry, alteration, leakage, or demolition, we apply fitting technical and organizational measures including encryption, secure servers, access restriction, periodic evaluations, and staff awareness programs.

Nevertheless, the transmission of data over the internet or electronic storage methods is never completely invulnerable. Absolute security of your data is not assured.

6. Data Retention

We store your personal information only for the duration necessary for the original purposes for which it was amassed or as mandated by law. Typical storage periods are:

• Charter bookings: 7 years for tax/legal reasons
• Communication campaigns: until you opt-out or erase
• Web data analytics: 26 months
• Support correspondence: 3 years after the final interaction

7. Rights and Choices

Your rights encompass access to your data, corrections, elimination (depending on legal stipulations), portability, revoking consent for marketing, and discretion over cookie usage. For rights exercise, contact us as provided below.

8. External Services

8.1 Google Analytics

For insights into website utilization, we employ Google Analytics. Opting out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Widgets

Links to social media platforms with their privacy policies may appear on our site.

8.3 Payment Handling

Transactions are processed by third-parties compliant with PCI DSS regulations.

9. Cross-border Data Transfers

We may transfer and process your information in countries beyond Monaco, in adherence to data protection measures as per relevant privacy laws.

10. Concerning Children's Privacy

We do not intend our services for children below the age of 13 and do not consciously gather their data. If you suppose a child has imparted us with information, promptly get in touch with us.

11. Modifications to Our Privacy Policy

Changes to this Privacy Policy may happen in response to new practices or legal obligations. Alterations will be communicated through updates on our policy webpage, emails to registered users, or notices on our site. Use of services post-revision date implies concurrence with the updated terms.

12. Contact Information

For inquiries regarding this Privacy Policy or our handling of data, kindly reach out to us:

13. Adherence to Google Ads User Consent Policy

We comply with the Google Ads policy related to user consent. Cookie and tracking preferences can be altered at any time via our cookie settings.